Terms & Conditions
Welcome to ശ്രീ തണ്ണീർ ഭഗവതി ക്ഷേത്രം's official online booking platform. By accessing or using our booking website, you agree to follow the rules, guidelines, and terms described below. We have written these terms in simple language to make them easy for every devotee to understand.
1. Vazhipadukal & Pooja Bookings
Devotees can book vazhipadukal (offerings) and poojas online for themselves and their families. To ensure everyone gets a fair opportunity to make offerings, please note the following:
- Bookings can be made up to three (3) months in advance through the online system.
- Please provide the correct Devotee Name (for Archana/Sankalpam prayers) and their Nakshathram (birth star) at the time of booking.
- A booking is considered confirmed only after successful payment confirmation is received and a booking voucher email is generated.
2. Devotee Responsibilities
As a sacred place of worship, we request all devotees to maintain the sanctity and peace of the temple premises:
- Devotees must strictly adhere to the traditional temple dress code (e.g., dhoti/mundu for men, saree/salwar/set-mundu for women) when visiting for direct participation or prasadam collection.
- Please arrive at least 30 minutes before the scheduled time if you are attending a booked pooja or ritual in person.
- Keep the temple premises clean, refrain from using plastic, and follow the instructions of the temple priests (melshanthi) and staff.
3. Temple Authority Rights
The temple administration reserves the administrative rights to manage temple activities in accordance with customs and rituals:
- The temple authority reserves the right to postpone, reschedule, or modify pooja and darshan timings without prior notice in case of eclipses, traditional festival requirements, or purification rituals (Thrikaala Pooja / Shuddhi).
- The temple administration has the right to refuse admission or booking services to any individual behaving in a manner that disrupts the peace or violates temple customs.
4. Cancellation & Timing Changes
Due to the elaborate ritual preparations and purchasing of offering items (flowers, ghee, coconut, etc.) beforehand, bookings once confirmed cannot be cancelled or modified by the devotee directly. In case of unexpected changes in temple schedules, we will notify you and arrange for the pooja to be performed on the next suitable day.
5. Prevention of Misuse
This website is developed solely for the convenience of devotees. Commercial resale of booking receipts, scalping, or employing automated tools/bots to secure booking slots is strictly prohibited and will lead to immediate cancellation of bookings without refund and blocking of access.